Mid-January today, and already it seems like we’re deep into 2026. Certainly, it's deep into winta' weatha' this morning since when I left the NH beach at 5:00, it was all of 10 degrees with a wicked wind. Normal New England weather following the natural rhythm of the NE seasons.
In the building of the sales processes we do with our customers, we pride ourselves on knowing the sales data in specific markets such that in these sales kickoff meetings, we often present the detailed industry and broad market results from 2025. As I’ve been working through the prep for these meetings, I’ve asked myself a few times, "Can we really extrapolate our 2025 data and project that into 2026 forecasted results?" To a large degree, the answer is “sure”, because the math is about metrics and equations, but the better answer is why not turn that question into a tactical opportunity right now in the seasonal spirt of things and simply take the opportunity...next week...and ask our existing customers about their own outlook for 2026?
Rather than sending out annoying emails and marketing messages “wishing” and “hoping" for success in 2026, what if you were to set up a series of 15-minute zoom / cell calls over the next two weeks asking a short number of discovery questions?
You start by letting your customers know that you’re finishing your own business plans for 2026, and you're reaching out to a small number of your best customers to listen to them and make sure that you’re in sync with their own needs and those of the broader industry.
I’m sure that you can define better questions for your own businesses than those above although I would strongly recommend keeping the "what primary challenges?" one.
The important point with this tactic is that you’re asking broad, open-ended questions focused on discovery of what your customers want and what and how they are thinking at the beginning of 2026. You are taking this short burst of time to listen and discover...and not sell your products and services. These are short 15-20- minute listening sessions focused on providing you with the background, the insight and the data to finish your own 2026 sales playbooks.
Identify 10 customers and try this out next week. It certainly beats sending out annoying “wishing you a great 2026” emails and, more importantly, it positions you for being a “Trusted Partner” and not just a vendor.
One of our own big data takeaways from 2025 is that senior level decision makers more and more never want to talk to salespeople. The data is overwhelming that approximately 30% of decision makers state that talking with salespeople is a waste of their time simply because they are uninformed and provide no value.
That's definitely not you!!!
Have a great day selling today!
"Writing the Winning Sales Plan"
"Writing the Winning Business Plan"
"Writing the Winning Marketing Plan"
"The Marketing of Me"
We outline ideas on structure, models, process funnels, productivity tools and how to recruit, hire and onboard the best people. A few hands-on guides for sales, marketing and business managers written by heavily experienced line managers with your titles and responsibilities.
Connect with me any time at jack@derbymanagement.com and let's discuss your own 2026 planning!