---
title: Chicken or the Egg...and Sales
description: What comes first?  The hiring of the first salesperson or the hiring of the Sales Manager
image: https://www.derbymanagement.com/hs-fs/file-665692789-png/images/twitter_logo-resized-600.png?t=1432041003056&width=38&height=30
---

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# Derby Management's "Competitive Edge" Blog

# Chicken or the Egg...and Sales

Posted by [Jack Derby, Head Coach](https://www.derbymanagement.com/blog/author/jack-derby-head-coach) on Thu, May 21, 2015

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### **In this blog, I'm looking to you for a bit of guidance and a few ideas...**

![chicken_or_egg](https://www.derbymanagement.com/hubfs/chicken_or_egg.png)

 

I think that my age-old approach to solving the** ["Chicken or Egg Question"](http://en.wikipedia.org/wiki/Chicken_or_the_egg)** is correct, but I thought that it would be a great question to pose to you this morning and get your advice.

Last week, I found myself doing a Whiteboarding Exercise with a new customer in NYC.  For our customers and for us, these half day Whiteboarding Sessions provide a perfect means to map out current sales and marketing processes and literally to work side-by-side with management whiteboarding potential changes and figuring out in real time the potential improvements in sales and marketing productivity.  

 

In this case, the company is a recently-funded startup

- A very early stage company
- Mature, heavily experienced founding team-great guys
- Established market with a dynamic need to change
- Seed round, venture-funded
- No one yet on board with deep sales or sales management experience 

### As the co-founders and I talked about building the structure for both a short and longer term Sales organization, the classic "Chicken or Egg Question" for a young company came up:  **Should we hire a salesperson or a sales manager first?** 

Driving to answer this question very definitively, we then used most of the whiteboard outlining the positives and the negatives for both sides of the equation

**Hire the Sales Manager First-The Positives**

- The Sales organization gets built around the person who is going to manage it
- The manager becomes an immediate member of the senior team strategizing on direction

**Hire the Sales Manager First-The Negatives**

- Will not be spending 100% of their time with prospects
- Division of time between "playing the game" and managing it
- Having been a manager, is the individual still willing to get their fingers dirty?

**Hire the Salesperson First-The Positives**

- A single focus to put points on the board
- Wakes up every morning, asking "What can I sell today?" 
- Gets up to ramp speed in the sales cycle more quickly
- Provides more immediate feedback to management on the viability and pricing of new products and services 
- May not join the company since they do not know who their boss will be

**Hire the Salespeople First-The Negatives**

- May hire a person that the sales manager, when that person is hired, would not have hired
- The salesperson will be working directly with the founding team and may feel "demoted" when their new boss comes on board

I probably left out a number of other bullet points, which I'm sure you can comment on, but I'm already moving on to my own recommendations.

### **My Answer to "Chicken or Egg"...**

My answer has always been to quickly proceed full speed down two parallel tracks at the same time.

- Create a detailed "Position Profile" for both the salesperson and the manager
- Position Profiles clearly define the "Must Have" Skills, Experience and Attributes that the candidate absolutely must possess.
- Separately, detail the Job Descriptions for both positions with very specific requirements
- Make sure that the Manager is defined as a "Player/Coach", and not just someone who has been a sales manager 
- Launch two formal networking and Linked In campaigns in parallel 
- Measure how you do, and if you are not getting the results that you need, turn to a recruiter specializing in Sales
- **Hire whomever you find first to be the most highly qualified athlete**

![player_coach](https://www.derbymanagement.com/hubfs/player_coach.png)

In a startup, it's all about putting points on the board while working through the go-to-market and revenue models.  To have the perfect go-to-market model, but no sales doesn't help company management or its investors.  

Since time is the critical medium during the initial one or two years of a startup, I'm always going to opt to bring in a heavily experienced salesperson first...unless I can identify that heavily experienced Player-Coach.  

**So, this is where I'd like to hear from you by noting your comments and ideas below...**

 

***Have a great long weekend...and relax just a bit.    
***

**In the meantime...  ****GOOD SELLING!    
****Have specific sales questions that you want to bounce off me or any of our other Coachs, just email me, and we'll set up a time to talk?****  
**

 

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