Last Monday morning, America “checked-in” with Punxsutawney Phil, who somehow “saw” his shadow and declared six more weeks of winter-a cute tradition that produces a laugh right in the middle of this year's wicked winta'. A bit more fun, I guess, than reading The Farmer's Almanac, which is almost never correct.
In my research for this Monday's blog, at least 29 other states have similar animals ranging from groundhogs to sheep and other critters.
Unfortunately, we’ve seen way too many sales teams, even those paying for world‑class CRM tech, still forecast like Phil. They come together on Mondays, they run through lists of names, they display excel sheets with individual sales process categories and answers questions like “how are you feeling about this?” and provide vague response categories such as “good”, or "very good”, or “it's in the bank”.
This type of sales forecasting is just as bad a practice as a bunch of old guys dressed up in tuxedoes and top hats looking for a shadow cast by a groundhog on a gray day on the first of February. No wonder Phil’s actual forecasting accuracy level is only 35% as tracked by NOAH. “Staten Island Chuck” an aptly name groundhog competitor, on the other hand ranks in at 85% accuracy...my guess is that those New York handlers first check in with NOAH and then ask Claude what he thinks the day before.
Even forecasting CRM tools such as Salesforce, HubSpot or Microsoft Dynamics won’t save you if your sales process, definitions, data hygiene and cadence aren’t clearly defined with common language and 100% aligned among all the salespeople. The very good news: a handful of simple, enforceable practices will dramatically raise your accuracy, reduce last‑minute surprises and build trust with Finance and therefore with your CEO, investors and board members.
The 8 Non‑Negotiables
- Define the Buying Journey, then detail the Sales Stages.
Your stages should mirror how your customers want to buy, not how you want to sell. For each stage, write a one‑sentence conversion step definition moving from each stage to the next stage. These "stages" or "steps" are observable and auditable. An example might be "Discovery completed" or "Validation note sent and responded to" or "Verified economic buyer identified and confirmed in writing". If there's no exit criteria for any step, then there's no advancing to the next step. - Define Steps Together as a Sales Team: We like to facilitate these "Process Builds" with everyone to build out these 6-7 steps. Should take a few hours and then a follow up meeting after a few assignments have been completed. Those steps are then embedded into your CRM with checklists and other tools so that your reps simply cannot move a deal forward without completing the checklist or using a specific tool. This shifts probability from gut feel to factual evidence. Tools can be such items as "signed mutual action plan, legal redlines in progress". Get rid of free‑form language such as a direct quote I heard last week of “70%/80%-I've got good vibes” .
- Make Qualification a System, not a Slogan
Adopt a simple, shared qualification framework. I grew up with Hubspot and continue to use a slight modification of its CGPT-CI-BA. MEDDIC is another example, and its variations have been around for decades. In our highest performing sales forecasting companies who have the best and most consistent results, these are not slogans; they’re religion. They simply become “The Way” the company sells with zero variations.
- Instill "Coverage Math" into your vocabulary every week
-Pipeline Coverage This Quarter = Pipeline for this quarter compared to Quota.
-Pipeline Coverage Next quarter: Same thing: what's in the pipeline compared to Quota.
Our experience for B2B mid-market deals is that you need 3x-4x at the start of the quarter and 1.2x-1.5x coverage for the last 30 days. These are real deals, not upsides. - Use 3 Forecast Buckets with your own vocabulary. We like:
-Commit: This is 100% based on your professional reputation.
-Best Case: This is "high probability" to close this quarter, but there's 1 or 2 unresolved risks.
-Emerging: Credible activity but not forecastable this quarter. - Enforce a monthly cadence
-Mondays: 45-minute forecast call: Commit/Best-Case/Upside deltas vs. last week, risks and actions. Rapid fire with all CRM data displayed allowing "Best Practice" suggestions from teammates.
-Weekly one-on-ones: 45 minutes coaching sessions on the top 3 deals focused on closing criteria.
-Monthly pipeline hygiene. Get rid of the zombies and refresh everything at the end of every month. - Unify Tools with the Process
Whichever platform you use-Salesforce, HubSpot, or Microsoft-configure the same stages, the same exit criteria, the same forecast buckets and the same dashboards. If it’s not in the system and not in your CRM; it simply cannot be in your forecast. In all respect to the hundred other CRMs, there's just zero comparison to the top 3. If you want to be in the race, then drive the best cars! If you want to know more Hubspot, just connect with me. - Make Finance Your Co‑Pilot
In addition to your boss, lean on your VP of Finance/CFO. Align with that person on close dates, revenue recognition rules, and pricing guardrails. Share your monthly commit line and risk log weekly. This is how you make sure that there's no "end‑of‑quarter drama”, only “boringly predictable closes.”
Hopefully, some of these guidelines will help. If you have any questions, just connect at any time
Have a great day selling !