During a "normal" non-Summa' work week, I spend 20-25 hours in traffic commuting from the NH Beach to the Boston office or to Tufts. It is what it is in America's worst city for traffic and accidents. In the world of "Things That You Don't Need to Know", Boston drivers are 244% more likely to get into a collision than the national average. This year for me has been especially "interesting" with 24,000 miles added on already through July plus a major repair caused by my losing argument with a concrete post in the Tufts parking lot.
Sales Principles of Sun Tzu in an AI World
Tags: Sales Optimization, Sales Best Practices, Sales Management Best Practices, Derby Entrepreneurship Center, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Dog Days & Summa' Reading
The very good news is that we are now only 50% into the summa' approaching "The Dog Days of August". You know the flip side of this good news/bad news equation regarding the remaining 50%, so I will save you that depressing note.
Although later today, I'm driving away from the NH beach where I live even with today's forecast of a perfect beach weekend, my "Summa' love of reading books will simply be transferred to the outside deck in Vermont.
Tags: Sales Management Best Practices, business planning, best sales practices;, creating trust in sales, bloggingacriticaltool, Derby Entrepreneurship Center at Tufts, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Wins & Losses
Gotta hand it to the Celtics for their hard work, their athleticism, their perseverance and just true grit, but with Friday night's final score, we're on the sidelines watching the rest of the playoffs. Playing the game to win is the very nature of every sport, and it's also the core essence of every activity that we engage in as professional salespeople.
You want to win, you gotta' play to win which means that if you're behind right now halfway through the quarter, you may want to think about changing up your baseline drills for success.
Here's a few simple, but directly impactful ideas to try out this beautiful Monday morning:
- Every month: Update your written team playbook by getting everyone on the team directly involved.
A playbook is not your annual sales plan that you architected last December. This is a living, breathing document that's frequently revisited and updated with the team at the beginning of every month. We've been insisting on these now for a few years, and the direct impact has been amazing. - Every week:
-Hold one-hour early AM training drills on one or two specific tactics.
-Personally connect for 15 minutes with 1 successful person who inspires you.
-Read 1 technical article written in 2024-2025 on what it takes to be successful in Sales. - Every day:
-Think like a customer first, not a salesperson selling anything.
-Focus on what you can do to drive direct business value for your customers.
-Begin each day by verbalizing out loud why you're the best salesperson.
-Start with activities that energize you-maybe it's exercise or listening to a podcast on the drive.
-Dig into tracking the math in detail: every play, every conversion and every score.
Tags: Sales Best Practices, Sales Management Best Practices, Sales Hiring Perfectly, Derby Entrepreneurship Center at Tufts, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Time for Grades, Scorecards & Sales KPIs
Nothing is more definitive than the scorecard at the end of the season for any professional sport. Right now, with the wicked one-point loss for the Celtics to the Knicks on Wednesday night, they're in a tough come-from-behind situation for Saturday afternoon's game at MSG. The absolute metrics of the losses are bad enough, but the giving up of 20-point leads in both games says that there's something terribly wrong with the team. Metrics tell it all...all the time!
Tags: Sales Optimization, Sales Management Best Practices, Derby Entrepreneurship Center, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
It's Time for My 3 Rules to My Graduating Seniors
Tags: Sales Best Practices, Sales Management Best Practices, Teaching at Tufts University, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
It's that time of year...again
Could not ask for a more Spring-like day in New England than this: a rainy, clingy, cold and windy Saturday morning. Spring in New England!
Here at the NH beach, it's just wicked grey rain at 8:00 AM.
In VT, it's either snowy rain or rainy snow according to my Ring camera, but whatever it is, it's not doing much to get rid of the heavy snow still out by barn.
Tags: Sales Management Best Practices, best sales practices;, Derby Entrepreneurship Center at Tufts, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Spring has Sprung!
Is it just "the older me", or did others of you grow up with the following little poem that is right now rattling through my head this cold and rainy classic Vermont Spring morning?
Spring is sprung, the grass is riz.
I wonder where the birdies is.
They say the birdies on the wing, but that’s absurd.
I always thought the wing was on the bird.
Tags: Sales Management Best Practices, Sales quota, Derby Entrepreneurship Center at Tufts, Derby Entrepreneurship Center, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Birthdays, Journeys around the Sun, & Q1 Quotas
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Just Wicked Cold
Arrived here in Vermont late last night to discover everything was just wicked cold...and totally frozen...even though I had been watching the plow guys and shovelers on my Ring for the last two weeks. Right now, I'm in my downstairs office but not able to see out the window which is covered with 4 feet of snow. One has gotta' love living in Vermont, but then my family has been here in this valley for 7 generations, so every once in a while, I trick myself into thinking that I'm used to constant snow and temps below 0...but not really. My great grandfather, Horace, lived up the road a piece in Poultney and (according to my grandfather) talked about 9 months of winta', 1 of summa', 1 of mosquitos and 1 of damn poor sleddin'".
Tags: Sales Best Practices, Sales Management Best Practices, finding sales jobs, Derby Entrepreneurship Center at Tufts, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning
Today is all about Love!
Tags: Sales Best Practices, Sales Management Best Practices, Sales Hiring Perfectly, Derby Entrepreneurship Center at Tufts, Derby Entrepreneurship Center, 2025 Business Planning, 2025MarketingPlanning, 2025SalesPlanning