Derby Management's "Competitive Edge" Blog

With the end of the Q just eight days away (don't plan on anyone working on the 30th before the July 4th weekend/holiday week), it's time to plan the second half of the sales year in terms of strategic focus and where I'm going to focus my management time and my limited budget.  Do I focus on ...

Last Sunday I began my own rhythm of "The Summa' of '23" with my first official beach day.  Whenever I'm working out of the home office at the NH beach, days like today begin with a beach run of a couple of miles, but pure beach time is simply doing little to nothing except reading and walking the beach. 

There's a planned rhythm to my own process of pulling out the special beach blanket, unpacking the new spray cans of Trader Joe's Sunscreen, and packing the canvas beach bag with my i-Pad, articles I've printed out during the week. and survival snacks and a beverage. And all of that prep came together to a point of perfection on the perfect beach weather day last Sunday! 

All it took was a bit of planning, prep, a bit of process, and having the rhythm of having various right tools in the right place at the right time.  

Today with only 12 selling days left in the Q, the most successful salespeople have perfected their own selling rhythm to these 12 weeks of the quarter, the 20 days of June and the planned flow of the next 12 days.  

• There's a prep time over the weekend to fine tune the details for the upcoming week
• There's email and calling patterns to "the money hours" of every day
• There's scheduled online and F2F meetings with detailed prep already planned

Every successful salesperson is hyper attentive to their own time availability and matching that to the limited time of their customers.  One key Covid takeaway is that we know at every level that we all have very limited available time.  We also learned very successfully that well planned 30-minute zooms both in terms of personal efficiency and customer effectivity easily replaced the waste of two-hour drive times.  None of us, especially in today's financially cautious world, have any "extra" time, and by simply taking 15 minutes on a daily rolling basis looking out a week ahead of time to plan out the upcoming week and the balance of the month pays huge dividends...especially now halfway through the last month of the Q.  

Sales Process

If creating that daily/weekly/monthly rhythm creates a level of sales success by leveling out our 10-12-hour days, there is nothing more impactful in sales success than adopting the rhythm of one defined sales process which becomes "The Way" we sell. 

"The Way" then becomes the religion of how we sell. Every successful salesperson has their own sales process.  It's one of the reasons that they're successful, and they have honed that process over their years of selling. 

What's much more impactful for the entire company is taking those individual best practices of sales success and adopting a formal rhythm into a unified sales process for the entire sales team from BDRs to AEs to management as "The Way":

• Same process with the same 6-7 steps from Qualify to Close
• Same email, content, and presentation tools for specific steps
• Same required fluency in CRM use, analytics and immediate access to tools
• Same required skills training consistent among everyone on the team
• Same pride and culture of being on a winning team that has a rhythm and a plan 

Sounds too formal and too much work?   Check out our sales process tools since the math says otherwise with results of 20%-25% sales productivity improvements in just 9-12 months. 

HAVE A GREAT DAY SELLING TODAY!!!

Just some thoughts for tuning up your own rhythm ! 

2023 SALES PLANNING 

Check out our updated sales productivity site page.  Just page down to get our new edition of Writing the Winning Sales Plan for 2023.  Or you can just email me, and I will send you a free copy.  Connect with me at any time for some quick ideas and feedback. There's never a cost for a call or two, plus I love listening and talking about Sales & Marketing.   

www.derbymanagement.com  
Derby Entrepreneurship Center@Tufts.

Today is the last of the 11 Marketing and Sales project presentations for the semester.  Should be very interesting considering the team is mostly engineering graduate students, and they have been hard at it for 13 weeks in our Science of Sales course stretching beyond the confines of building out the details of a sales plan to the rounding out of a fuller business plan.  

With the snow now coming down heavily and with my birthday coming up next week, I am not going to recount the wicked storms I've been through.  

Yesterday on Groundhog Day, it seems that Punxsutawney Phil declared six more weeks of winter.  Certainly, as I sit here in Vermont this AM with the temp at 5 at 8:00 with a forecasted -25 ambient tonight, winta' like Phil is going to stick around for a while.  On balance however, this has been a very mild winter, and although I'm looking out at 18" of snow in front of my office window, when I left Tufts yesterday, there's no sign of any snow in Boston.  

After graduating from BC, I went into the Peace Corps, and when I came back to the States, with little else than a degree in English and Biology, I was lucky enough to land a job at a large medtech corporation that was hiring interns based on attributes rather than skills and experience. 

Very quickly, I and a group of other rookies hired at the same time for a specific new product, were pushed into an intensive, week-long management training session simply on "planning".  

Dick Ardia is one of my closest friends!. He's a very successful NJ and NY real estate entrepreneur who has built more than a few companies.  A Vermont neighbor, Dick and I spent many years ATVing in the Green Mountain reserve that borders our land, and during those expeditions deep in the mud and winching out of rivers, I learned from him many of the management basics that I continue to apply in my own business and in my classroom.

Every morning I'm up at 4:30. First, I ask Alexa to play WBZ 1030 Radio, so I get my "5 Things You Need to Know" with the local news plus what I really care about which is the traffic and weather to gauge my travel time from the NH beach to Boston.  The traffic is always wicked, so  I'm just listening for the big accidents like..."yet another truck got Storrowed early this morning", which if you live in Boston, you know what this means.

I then ask Alexa to "Play Bloomberg News", while I click into my newest edition of the WSJ on my iPad and comb through whatever appeals as interesting articles for the day. Last Tuesday, I stopped on this headline of "Millennials Are Changing What It Takes to Succeed in Sales".  

The next day, I was reminded of the same article when one of my most faithful blog readers and repeated entrepreneurs, Jerry Brecher, sent it to me. I'm going to link the article here, but my expectation is that by clicking on it, unless you're a WSJ subscriber, you will not get past their paywall. If you cannot, I would encourage you to hunt down the article and read it thoroughly.  

Me & Millennials

I began teaching at MIT 22 years ago and Tufts 17, so where I started in this wonderful profession was initially working with Xers and then mostly with Millennials.  Exciting, extremely smart, powerful in their statements and curiosity, very energetic, fast-paced and always questioning to move ahead and make an impact in the world!  Clearly in numbers, the largest generation: more than the Boomers who carried that badge since the 1940's.

When I returned from a couple of years in the Peace Corps, it was relatively easy for me to find a job...even given the fact that I had zippo experience in business and only an undergraduate degree from BC with a major in English.  No one really cared about the degree or my skills; they just wanted to hear about the Peace Corps.  One of my primary takeaways from those early years working first at Honeywell in their newly launched memory chip initiative and then at Becton Dickinson in their medtech division was the criticality of time management.   

Maybe, it was my inherent drive to make sure that I could stay ahead of the curve working with really bright manufacturing and engineering types, or maybe it's just the way I'm wired, but I've become highly focused and highly protective of my own time and that of the teams I work with both in my consulting role and at Tufts.

Tomorrow morning I'll send out my normal Friday blog on an issue that I am increasingly very concerned about which is that it seems to me that we are rapidly talking our way into the downward spiral of a recession and a very cold winter.    That's for tomorrow!