Derby Management's "Competitive Edge" Blog

Every spring, everything tumbles and crashes into one another in our business.  It's merely the rhythm of our consulting business when the excitement and optimism of the annual January sales meetings meets the reality of Q1 sales forecasts measured against actual results  Sometimes up, sometimes down, but never exactly as was planned, which then results in increased business for us at the firm.  It's just the rhythm of our business which always seems to align itself with the seasonal calendar rhythms of the year. 

Add to this cyclical rhythm the reality that the implementation of any new sales or marketing plan will always take a minimum of 90 days before any results are seen, which is why we always focus on Q2 as being the most important quarter of the year.  By the month of May, we know what's working and what's not, and there's still plenty of time to make adjustments that will pay off in Q4.  

Tags: Sales Best Practices, HubSpot Tips, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2024 sales and marketing best practices, 2024 Sales Planning, 2024 Business Planning, 2024 Marketing Planning

In today's lightning-paced world of marketing, do events and conferences still hold a significant position in your marketing toolkit?

While they demand meticulous planning and often represent a hefty chunk of your customer acquisition cost, the answer is a resounding YES—events are indispensable!

 

In my continuing quest this year to simplify the definition of "What's Marketing?", what I absolutely know is that the essence of Marketing's success lies in one basic principle: "Generate qualified leads that yield desired outcomes at the lowest sustained cost!"

No fluff. No vague terminology. Just results-driven results, measured by expense over numbers of days.

If we opt to include events in our marketing arsenal, acknowledging their substantial cost, we must exercise even greater discipline: 

1. Direct Sales Capability:
   Events should offer opportunities for immediate product sales. Consider a recent B2C pop-up event for our Tufts entrepreneurs, where hundreds purchased products, providing both revenue and valuable feedback.  https://derbyecenter.tufts.edu/

2. Uniqueness: Stand out from the crowd! Whether it's a symposium on climatetech or an annual conference, differentiation is key. I recall how HubSpot, in its infancy, captivated attention with everyone wearing orange jumpsuits and providing short innovative demos using iPads.

3. Expense Management: Beyond venue and fees, scrutinize necessity.  Ask: "How many attendees are essential?" and "Do all sales representatives need to attend?"  Rationalize expenses to maximize ROI.

4. Defined KPIs Consensus: Establish clear, measurable goals. Determine prospect interest indicators, follow-up protocols, messaging strategies, and conversion rates—all within a rapid time frame. Without strict KPIs, event participation lacks purpose, and just maybe, you shouldn't attend at all.

This week's highlights showcase the power of impactful events:

At my Wednesday's Tufts Marketing class, we were honored to host David Meerman Scott, renowned for his expertise encapsulated in our course bible:  "The New Rules of Marketing and PR" His visit was nothing short of transformative, from AI insights to engaging anecdotes about The Grateful Dead.

The session was met with enthusiastic participation, culminating in a standing ovation—a testament to David's unmatched prowess in the field.

In my two decades of teaching marketing, David stands out as an unparalleled luminary in the field.

Tags: Teaching entrepreneurship, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2024 sales and marketing best practices, 2024 Sales Planning, 2024 Business Planning, 2024 Marketing Planning

The first time I heard the phrase "business plan" was when I was purchasing manager of a division of Becton Dickinson.  That exercise given to me by the Controller was actually to just set prices on 10,000+ components for the year ahead. 

Click HERE for the 2024 edition of Writing the Winning Business Plan

Tags: Sales Best Practices, Sales Management Best Practices, Making Tough Choices, Teaching at Tufts University, 2024 sales and marketing best practices, 2024 Sales Planning, 2024 Business Planning

Let's start with the total raw workdays between Monday and 12/22.  

Tags: Sales Best Practices, Derby Entrepreneurship Center@Tufts, Teaching at Tufts University, 2023 Business Planning, 2023 Marketing Plans

Fall officially starts tomorrow, but in my trip to Vermont house last weekend, it was obvious that the rhythm of the seasons was in full cycle which is great since the fall season provides 25% of the tourist income for the state.   Vermont is absolutely in full rhythm for the fall:

Tags: Sales Management Best Practices, SEO, Inboound, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2023 Business Planning, 2023 Sales Planning, 2023 Marketing Plans

Rhythm

Most everything in business has a definitive rhythm.  Every quarter is marked by various events of annual planning, budgeting, sales kickoffs, trade shows, and of course...summa' vacations, which no matter how carefully we plan around them, they always seem to impact our sales forecasts with delays.  

Tags: entreprenurial, Sales Best Practices, entrepreneurship, entrepreneurshipfortherestofus, Teaching entrepreneurship, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2023 Business Planning, 2023 Sales Planning, Derby Entrepreneurship Center

The Dog Days of Summa are here in full force, and what are we already hearing since last week's turn of the calendar page? 

Tags: Sales Best Practices, Sales Management Best Practices, best sales practices;, business planning meetings, entrepreneurshipfortherestofus, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2023 Business Planning, 2023 Sales Planning, 2023 Marketing Plans

Welcome to the Summa! 

Just a superb holiday period last week, as I took unfair advantage of the fact that I live on the NH beach by lugging my book-filled beach bag out the door every afternoon and laying claim to my time-tested perfect location of sand and surf.  

- Perfect for catching up on my long list of required reading assignments
- Necessary for the final edits to the fall syllabus which went out on the 5th
- Relaxing from being at the tip of the spear for the last quarter.

Tags: Sales Optimization, Sales Best Practices, Sales Management Best Practices, Sales quota, Sales Leadership in the Revolution, Tufts Entrepreneurship, Derby Entrepreneurship Center@Tufts, Teaching at Tufts University, 2023 Business Planning

Although not the best snowboarding season, this winta' has been easy on the shoveling, my fuel bills and other than last weekend's frozen pipes (-33.1 F ambient at the top of Stratton) in the VT house, it's been a relatively smooth kickoff for the new year. 

Tags: Sales Best Practices, best sales practices;, 2022businessplansuccess, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2023 Marketing Plans

Yesterday on Groundhog Day, it seems that Punxsutawney Phil declared six more weeks of winter.  Certainly, as I sit here in Vermont this AM with the temp at 5 at 8:00 with a forecasted -25 ambient tonight, winta' like Phil is going to stick around for a while.  On balance however, this has been a very mild winter, and although I'm looking out at 18" of snow in front of my office window, when I left Tufts yesterday, there's no sign of any snow in Boston.  

Tags: Sales Management Best Practices, Tufts Marketing, Teaching at Tufts University, Derby Entrepreneurship Center at Tufts, 2023 Business Planning, 2023 Sales Planning, 2023 Marketing Plans