Derby Management's "Competitive Edge" Blog

I just pulled the plug on my ISP.  

Big firm, terrible connectivity, and consistently poor service, so I finally made the decision to pull the plug last week since I just couldn't be held hostage anymore.  Lee Drake, superb tech CEO, at his IT support firm, OS Cubed, had been telling me to do this for the years, but I didn't want to go through the pain of disruption. Finally the pain of staying connected outweighed the fear of the pain of disruption. The move happens next week, the process will be transparent, and I could not be happier. The point of this introduction is that when I looked up our background with the ISP, I discovered that we had been with them for 20 years !!  

20 years?!?

20 years ago, the World Wide Web had just been invented.  We moved to WWW using Mosaic from Arpanet where we had stuck it out for years using arcane commands, slow speeds and calling people on our landline telephone to ask if they did in fact receive the email (although it wasn't called email, we did not have html, nor did the words that came through on the screen look like any email that we know today).   

Which brings me thinking about the 2017 concept of "Day 1", and the adoption of faster change in our business, in our sales development, and in my teaching Marketing, and, with this semester, a new course in Sales.  I should have made this ISP switch five years ago, and for some wacko reason, I just stuck it out piling up one wasted hour after another.  2017 is about every day being Day 1 and initiating more rapid change that brings more value to our customers' businesses.

Tags: sales productivity, Sales Management Best Practices, sales coach

I was at a board meeting a few weeks ago as a new director for a well established public company. As I sat there at my first meeting thinking about boards, board roles, board interactions and a myriad of other director related stuff, I reflected on what I've learned over the years about being a director.

Tags: Sales Optimization, Sales Management Best Practices, sales management, sales effectiveness, sales enablement, selling skills, Sales quota, sales training, sales listening

Most mornings when I'm getting ready for the day at the gym after working out, I find myself shaving in the sink area near Dr. Steve, a world-renowned surgeon. Over the years, I've gotten to know him very well, and recently he's been a wonderful sounding board for me as I maneuvered my way through the maze of hospital procedures, protocols and processes.

Tags: Sales Optimization, Sales Best Practices, Sales Management Best Practices, sales management effectiveness, sales effectiveness, sales enablement, sales management training, sales optomization, sales jobs, sales management boot camp

A friend of mine just became the head of a large bank, which is one of our larger customers.  A solid and very comfortable guy that your first reaction to is... "I'd just like to sit around talking to to him".  Ex-football player from Dartmouth who now maxes out on a couple of Tough Mudders every year.  Great family man, just a nice guy, who is very focused on what he and his managers need to do in terms of performance and accountability. 

Tags: sales productivity, Sales Optimization, Sales Management Best Practices, sales management effectiveness, sales effectiveness, sales enablement, sales management training, sales training, sales plans, sales management boot camp, strategic planning

Monday's Boston Globe:  Just after 7 Sunday evening, with 2.9 more inches of fresh snow blanketing Boston, the National Weather Service announced that the city had notched its snowiest winter since records started being kept in 1872.

Tags: sales productivity, Sales Optimization, Sales Best Practices, Sales Management Best Practices, sales and marketing best practices, sales planning, sales management training, sales management boot camp, sales producitivity

As we move through March and the end of the first quarter, I always regard this time of year as a critical experiment of the new ideas, new strategies, new tactics, new activities and new people that you and the team planned for way back in October and November.  I like to think that both company-wide business plans and departmental-specific sales plans always work because, whether or not they result in the actual forecasted numbers, the planning framework that has been created is actually more important than the results since it provides a consistent process and structure that you can refine and refine again during the balance of the year.  By keeping to this process consistently, I guarantee that you will ultimately get to your goals and objectives.

Tags: sales productivity, sales coaching, Sales Management Best Practices, sales management effectiveness, sales effectiveness, sales enablement, selling, Sales quota, sales training, sales management boot camp, strategic planning

Here we are at the beginning of the last month of the quarter, and as managers and sales professionals, we're consistently reviewing ....

Tags: sales productivity, Sales Optimization, Sales Best Practices, Sales Management Best Practices, sales and marketing best practices, sales, sales management, sales plan process, sales effectiveness, sales enablement, sales planning, sales management training, sales management boot camp

 

Tags: Sales Optimization, Sales Best Practices, Sales Management Best Practices, sales plan process, sales effectiveness, sales enablement, sales planning, sales plans, sales boot camp, sales producitivity, sales management boot camps

Happy 2015!  

And, with the coming of this new calendar year...of life, of Sales, of relationships, of exploring, and, most importantly, of learning, also comes the requirement to take a look around and assess where you personally are in your sales and marketing career.  Part of this personal responsibility comes merely as a result of turning the page in the calendar and being able to broadly look out over the landscape of the next 12 months that are about to unfold...whether you're ready or not.   Make a few resolutions if you must, but, most importantly, place a firm stake in the ground now, and take control of where you want be and what you want to have accomplished at this exact time in January, 2016.  

Tags: sales productivity, Sales Optimization, Sales Management Best Practices, sales management, sales effectiveness, sales planning, sales tools, Sales quota, sales training, sales plans, sales effictiveness

The semester is just about over.  11 weeks of classes and then two weeks of final presentations came to a close Wednesday.  

Tags: sales productivity, Sales Management Best Practices, sales management, sales effectiveness, sales tools, sales management training, selling skills, sales plans, sales listening, sales management boot camps