Derby Management's "Competitive Edge" Blog

Gearing up for re-entry into the Derby Entrepreneurship Center@Tufts since in four weeks, I'll need to accelerate from my normal 70 mph day-to-day Derby Management work to 110 mph at Tufts. 

That faster pace and my personal excitement of Tufts are the result of the tight integration of my teaching marketing to 36 juniors and seniors who are already signed up in six person teams working on six complex semester-long marketing projects.  Of these six projects, three are well-known companies to Derby Management, one is an emerging company begun by one of my alums, another is a startup from a very well-known nutrition scientist here at Tufts, and the remaining is a fascinating consumer healthcare product.   

The bottom line of the kickoff on September 7th is that full marketing plans complete with research, strategies, tactics, detailed recommendations and budgets will be presented to their customers for grading during the first week of December.  

The 1st class begins with "So, what is Marketing?"

The class actually begins with a 15-minute, rapid-fire, standup 15 question quiz on one of the summer assignments which is to complete what I call "a beach read" of David Meerman's Scott's iconic, 8th edition of The New Rules of Marketing & PR. 

That exercise is then followed with my favorite question which I always ask in my kickoff class at Tufts and at MIT.  It's a very simple question, and for me a very simple answer, which I do not provide until the whiteboard is filled with answers from the students which typically include words such, "convincing", "selling", "social media", "ads", "PR", "branding", "lead generation", "pricing" and even a few negative words like "tricking" and so on.

Marketing is Everything!

I always go back to the iconic Marketing is Everything article written by Regis McKenna, one of the most influential marketers in history, and one of the small number of individuals who began what is today known as Silicon Valley.  I find that the underlying premise of this 30-year-old article is even more critical today given the explosion of choices everyone has in their marketing strategies, tactics, platforms, tools and apps, most of which are powered through AI and bots. 

And let's not forget that the hyper-crowded graphic above is only martech and does not include radio, TV, snail mail, billboards or trade shows which continue to have a major role in what we call "marketing"!

The good news is that marketing is everything!  The bad news is that marketing is everything!  And many non-progressive marketers continue to believe that what they did five years ago, or even last year, is still relevant or sales productive today. The reality is that it may be, likely it is not.  

Many of us believe we're pretty good singers in the car or the shower, but only a tiny 1% of 1% of 1% of 1% become paid singers.  It's the same with marketing which is why I teach the subject since it's constantly being updated, and the true job of any good marketer is to figure out the highest impact at a cost that fits into a budget that drives sales qualified leads. The result is as simple as that, which is why we always measure CAC as one of our top three primary metrics.  The complexity comes in the making of the choices.

marketing Success is making choices...and measuring everything!

The exciting part of our course is the ability to learn and experiment in real time.  The students can set in motion the marketing tactics of ads, social channels, PR and which blogs and which events have impact and be able to measure all of that in their Hubspot marketing platforms.  All the incoming students must be certified in Inbound Marketing at the beginning of the semester. 

Just some thoughts for a late Friday morning to think about over what looks like a spectacular summer weekend, which will find me walking across the street to the NH beach. 

At any time, if you want to discuss your own sales and marketing planning for the rest of this year, just connect with me for some quick ideas and feedback. There's no cost to a call or two, plus I love listening and talking about this new rapidly changing world of sales and marketing.  It's nothing like the old days of 2020!  In the meantime, take a look at our 2022 edition of "Writing the 2022 Winning Sales Plan" , or our Writing the Winning Marketing Plan in 2022.

www.derbymanagement.com  
Derby Entrepreneurship Center@Tufts. 

https://www.tufts.edu/

That phrase about planning comes from the infamous Mike Tyson decades ago, and it came immediately to mind over the last two weeks as I listened to the unfolding 5G fiasco after ten years of planning for a much-anticipated rollout. 

Tyson's plan was always to be to be the brawler, the bruiser, the biggest and ultimately the baddest guy in the ring which he demonstrated to the extreme by biting off the ear of Evander Holyfield in a title fight.  Not much of a plan, but maybe it was.

More importantly to the fiasco of the 5G plan...
 

My relationship with David goes back a decade plus when I fell across his iconic The New Rules of Marketing and PR, which, for me and my students became our bible of change.  Now having written its 7th edition, David always continues to rapidly evolve and extend that misunderstood word "Marketing" from what we used to think about marketing and PR to now the the colliding worlds of Content Marketing, Podcasting, Social Media, AI, Live Video, and Newsjacking.  For me, I've always followed the most simple definition of Marketing, which I learned from my other folk hero, Regis McKenna, in his ageless HBR essay Marketing is Everything, which when one does not overthink this word, "marketing" is just an exceptional definition.

Working in Boston, now back traveling to the offices of our clients, teaching at Tufts, hanging out in NH, and digging in the dirt and snow of Vermont, I go through lots of different clothes, boots, shoes and jackets.  Like you, I greatly appreciate quality, style and especially value in what I wear and the cars I drive, which is why I drive a Subaru Outback most of the time.  When it comes to clothes and shoes, being a Vermonter I love both the brands of Orvis (the headquarters is just down the road a piece) and Carhartt (the basic uniform of most Vermonters).  

With teaching every Wednesdays at Tufts, I always have a process (should not be surprising to anyone who knows me) to making sure that everything is in place since I well know by now that both time and students are unforgiving.

Most of us saw over two feet of snow in the past 2 weeks leaving kids with no school, power outages, numerous businesses closed and everyone hoping for the best.  Unfortunately, a lot of companies marketing strategy is based on the same tactic…hoping for the best.  Hoping your marketing efforts generate leads and produce a positive ROI is not a strategy.  A lot of companies say their marketing plan is to work on their SEO, pay for Google Ad words, post a blog but have no idea what the ROI is for those efforts. The equivalent would be buying a very expensive snow blower but having no gas to run it and no idea how to use it while hoping it cleans the snow off of your driveway. 

Teaching Marketing at Tufts... 

• A consistent search for real life Marketing & Sales Plan projects for my students
• 5-6 person teams work for 13 weeks on complex marketing and sales plan assignments
• All of our academic content is woven into these assignments from real companies
• I teach the tools; company management provides the real life experiences

The results are very positive and dynamically exciting from everyone involved

I live & work at the intersections of...

• The Company:
  At the firm, we work diligently to bring 25% jumps in Sales and Marketing productivity to our clients.
• Tufts University:
  Teaching the science, tools, technology and metrics of Marketing and Sales.
  Most importantly, the teaching content of these courses is wound around 16 projects from real companies each year:  6 Marketing Plan projects in the spring, and 6 in the fall, plus 4 Sales Plan projects in the spring.  As a result, I am always looking for new companies, which is the purpose of this blog...more in a couple of paragraphs
• Jobs Creation: 
  Connecting Tufts students to great jobs and opportunities!
  
  This service began when a few students (Emerging Jumbos) would get hired by their marketing and sales project companies during the semester.  Then, this process of creating connections easily expanded and quickly multiplied because I was able to open doors at companies like Hubspot, Brainshark, Fidelity, Amazon, Google, LinkedIn, Silicon Valley Bank, Facebook, Oracle, NetSuite, Microsoft, and tens and tens of other "Great Places to Work". 
  
  Of course, that initial seeding of my alums into those companies has over the years led to lots of semi-annual calls from me that start with "Hi, I need a favor and could you give some guidance to one of my current students." 
• Everyone of my alums knows the deal when they get that first job...it's time to pay back, and at some time, they will get "I need a favor call".
  
  The whole process works, and it has two wonderful consequences. 
  
  1.  It opens doors that would otherwise be closed or, at best, would be very difficult to open. 
  
  2. It keeps me in constant contact with my alums in their career journeys
  
  So, I was very pleased to receive last week, from Emani Holyfield, who now works in HR at Google (and is one of "My Personal Best Tufts Team" !) this video on The 8 Laws of Branding by Brian Tracy.  
  
  Brian Tracy (just a bit slow in his speech, but the guy is a genius and is well worth listening to for the full 8 minutes) focuses not on the generalities of "branding", but brings the meaning of this complex marketing word down to the street level of just what it takes for each of us to create great "Personal Brands". 
  This is just an excellent framework for anyone:  student, intern, upcoming 2018 graduate, and also for the more experienced salesperson or manager looking to open that next chapter in their journey.
  
  

  Ok, so now "The Pitch" 

Remember those 10 companies I need for the upcoming spring semester? 
6 Marketing Plan projects and 4 Sales Plan projects! 

This is a picture of our 2017 "Art & Science of Sales" Team, held only in the spring. (I teach at MIT in the fall and can't juggle three courses).  They totally knocked the cover off the ball this year!

What's the Value for You?
We're looking for complex marketing and sales projects from real companies in a variety of markets.  What you receive is a trained consulting team of five or six juniors and seniors working for 13 weeks to provide everything from full marketing or sales plans with detailed research and implementable recommendations to whatever sub segments of a full plan that you might need for 2018. Some smaller companies come to us for full marketing or sales plans, while others want to focus on a specific product or a new market. 

What's the Value for the Students? 
- They learn "on the job", and at the street level, the realities of Marketing and Sales
- They take classroom academics and apply that content to the reality of increasing sales  
- They interface frequently with management which builds their skills and confidence

So, if you are at all interested, just email me at jack@derbymanagement.com, and I will send you the detailed instructions on how to apply. 

It is a superb opportunity with hundreds of satisfied companies and graduate!

Every industry faces competition and a disruption in the market.  The wikipedia definition of disruptive innovation is, “an innovation that creates a new market and value network and eventually disrupts an existing market and value network, displacing established market leaders and alliances.”  

Looks like it's going to be a great weekend!

Most importantly, we all need to take a few minutes and remember just what Memorial Day is all about.  

I, as all of you, have strong feelings about this day, and it's very important to remember why the day was created and the critical essence of what it's all about.  

Hopefully... "we will go to war no more".