Derby Management's "Competitive Edge" Blog

I was sitting in a board meeting two weeks ago-great company and a superb team of directors and management-when one of the directors used this phrase of "no profit, no mission".

That quick comment crystallized for me in an instant that exacting balance we want to achieve in all our companies between "doing good" and "making money".  In fact, in this particular company, we're a public corporation that manufactures specialty chemicals, so immediately one would think "well, there's an immediate problem with doing any good". The reality, however, is totally the opposite:

Last night in watching the first 5 minutes of the national ABC news, the "I" word was mentioned 9 times

Bloomberg this morning was not much better with everyone focused on today's 8:30 retail sales data.

Technically, given the clinical definition of a recession, we were at that point at the end of Q2, but it was decided to "adjust" the definition a bit.  

Tomorrow morning I'll send out my normal Friday blog on an issue that I am increasingly very concerned about which is that it seems to me that we are rapidly talking our way into the downward spiral of a recession and a very cold winter.    That's for tomorrow!

I love Tufts where I teach a course in Marketing and another in "The Science of Sales".  Actually, considering the method that I use, both courses are deep into the engineering and analytics of their respective disciplines and follow a consistent thread of "Process-Tools-Technology-Metrics & People". Totally integrated into the courseware of building detailed marketing and sales plans for real companies, is the corresponding rigor of "The Marketing of You", where everyone needs to develop their personal Value Propositions for jobs.  

Most importantly, at Tufts, we have a superb Career Center with very highly experienced leadership and hands-on advisors who really care about their work. 

At this time, given 1,500+ alums who have gone through my courses, many of whom are now managers and looking to hire my recent graduates, plus a very wide network of thousands of business and investor connections, we can open a lot of job opportunities ranging from companies the size of Hubspot to Deloitte and Amazon down to tiny startups.  The process is fun, often complex in a marketing sense, which makes it more fun, and, most importantly, very rewarding!

A crisp 55 in the Seaport where I am at 7 this morning.  Probably 45 down at the Winhall General Store in Vermont and just cold enough to start planning seriously about filling up the woodshed. While the weatha’ dictates my long list of Fall "To-Dos" that need to be done at the NH beach and in the VT hills, with only five more selling days left in the Q, quota success for the balance of this year is all about detailed account planning:

In my 9 prior startups where I've been a founder/co-founder, they've all been in software or healthcare. Those are comfortable markets where I have backgrounds, plus I personally enjoy the complexities of building go-to-market marketing and sales plans in these demanding markets. My forays into consumer products have been limited to a medtech product sold in chain pharmacies and to outerwear apparel working with the genius of  legendary CB Vaughn at CB Sports.  

There are certainly more than a few universities both locally and across the country that feature entrepreneurship programs.  In fact, every university and most standalone colleges have an entrepreneurship program from the giants of Babson, where entrepreneurship is their DNA, to the halls of MIT, where I also teach, to excellent programs at BU, BC, UNH and across all the campuses of UMass.  Very simply, a university cannot be taken seriously without entrepreneurship studies in their program at some level since. in fact, entrepreneurship is not about tech startups.  Real entrepreneurship is about innovation and very few universities are as well-equipped as is Tufts, which is recognized as one of the top research universities in the U.S.  

Gearing up for re-entry into the Derby Entrepreneurship Center@Tufts since in four weeks, I'll need to accelerate from my normal 70 mph day-to-day Derby Management work to 110 mph at Tufts. 

That faster pace and my personal excitement of Tufts are the result of the tight integration of my teaching marketing to 36 juniors and seniors who are already signed up in six person teams working on six complex semester-long marketing projects.  Of these six projects, three are well-known companies to Derby Management, one is an emerging company begun by one of my alums, another is a startup from a very well-known nutrition scientist here at Tufts, and the remaining is a fascinating consumer healthcare product.   

The bottom line of the kickoff on September 7th is that full marketing plans complete with research, strategies, tactics, detailed recommendations and budgets will be presented to their customers for grading during the first week of December.  

The 1st class begins with "So, what is Marketing?"

The class actually begins with a 15-minute, rapid-fire, standup 15 question quiz on one of the summer assignments which is to complete what I call "a beach read" of David Meerman's Scott's iconic, 8th edition of The New Rules of Marketing & PR. 

That exercise is then followed with my favorite question which I always ask in my kickoff class at Tufts and at MIT.  It's a very simple question, and for me a very simple answer, which I do not provide until the whiteboard is filled with answers from the students which typically include words such, "convincing", "selling", "social media", "ads", "PR", "branding", "lead generation", "pricing" and even a few negative words like "tricking" and so on.

Marketing is Everything!

I always go back to the iconic Marketing is Everything article written by Regis McKenna, one of the most influential marketers in history, and one of the small number of individuals who began what is today known as Silicon Valley.  I find that the underlying premise of this 30-year-old article is even more critical today given the explosion of choices everyone has in their marketing strategies, tactics, platforms, tools and apps, most of which are powered through AI and bots. 

And let's not forget that the hyper-crowded graphic above is only martech and does not include radio, TV, snail mail, billboards or trade shows which continue to have a major role in what we call "marketing"!

The good news is that marketing is everything!  The bad news is that marketing is everything!  And many non-progressive marketers continue to believe that what they did five years ago, or even last year, is still relevant or sales productive today. The reality is that it may be, likely it is not.  

Many of us believe we're pretty good singers in the car or the shower, but only a tiny 1% of 1% of 1% of 1% become paid singers.  It's the same with marketing which is why I teach the subject since it's constantly being updated, and the true job of any good marketer is to figure out the highest impact at a cost that fits into a budget that drives sales qualified leads. The result is as simple as that, which is why we always measure CAC as one of our top three primary metrics.  The complexity comes in the making of the choices.

marketing Success is making choices...and measuring everything!

The exciting part of our course is the ability to learn and experiment in real time.  The students can set in motion the marketing tactics of ads, social channels, PR and which blogs and which events have impact and be able to measure all of that in their Hubspot marketing platforms.  All the incoming students must be certified in Inbound Marketing at the beginning of the semester. 

Just some thoughts for a late Friday morning to think about over what looks like a spectacular summer weekend, which will find me walking across the street to the NH beach. 

At any time, if you want to discuss your own sales and marketing planning for the rest of this year, just connect with me for some quick ideas and feedback. There's no cost to a call or two, plus I love listening and talking about this new rapidly changing world of sales and marketing.  It's nothing like the old days of 2020!  In the meantime, take a look at our 2022 edition of "Writing the 2022 Winning Sales Plan" , or our Writing the Winning Marketing Plan in 2022.

www.derbymanagement.com  
Derby Entrepreneurship Center@Tufts. 

https://www.tufts.edu/

Somewhere deep in the rhythm of the lives of all of us are the memories which awaken around this time of year of "back to school" whether that results from buying clothes and supplies for our own kids or the anxieties that came in our own lives with major shifts into a new building or going off to college as a freshman.  The rhythm of operating our businesses, especially as it relates to our employees, is often in sync with the rhythms of the school year.