Derby Management's "Competitive Edge" Blog

Rhythm

Most everything in business has a definitive rhythm.  Every quarter is marked by various events of annual planning, budgeting, sales kickoffs, trade shows, and of course...summa' vacations, which no matter how carefully we plan around them, they always seem to impact our sales forecasts with delays.  

Maybe it's simply the spring after a too-long winter.  It could be the excitement that comes with the end of spring training and the opening game of the Red Sox coupled with the added excitement of Monday's running of the Boston Marathon.  But for whatever reason, everyone, everywhere is talking about starting companies, becoming an entrepreneur and experimenting with new ideas, and new innovations.

Snowing heavily at 6:00 this morning out by the Vermont barn, as I'm sure it is wherever you are here in New England.  Looks like 13-15" on the hill today, but unfortunately for me a packed day of sales calls and zooms.  When it snows, I always worry about the mechanics of dealing with it even with three snowblowers at various houses and a superb plow service from the team at Homestead up the road a piece.  It's just my normal belt and suspenders approach to way overthinking too many details.    

With Valentine's Day Sunday, I find myself once again in the woods of Vermont this morning with a -4 degree temp and "yet-another-dusting" of four inches.  Just enough that it will ice unless attacked by "Big Orange", my brand new 30" Ariens delivered by the superb sales guys up the road a piece at Brown Enterprises.   For variety, I work out of the NH beach Monday through Wednesday, drive to Boston following Wednesday's Tufts class, check on the now-vacant office, pick up the mail and then drive to VT. 

I work here in VT on Thursdays and Fridays...and then, depending on the weatha' for the weekend, stay or leave.  I love the variety of the rural VT woods and the NH sand.  It's my own own stress-reducer keeping my head screwed on and the entire weekly process reaffirms my love of what I do.

After 30+ years of management consulting including 20+ of teaching at MIT and Tufts, I have the opportunity to work with the management of hundreds of companies every year and hundreds of both students and alums at both universities.  I love the work, the challenges, the extraordinary variety of both problem solving and creating new sales opportunities along with the inherent management coaching that goes along with it.  This is all I do, and I can't imagine doing anything else except a little snowboarding in the winta' (but not this year) and surfing in the summa'

One does not need to be an entrepreneur to be entrepreneurial, so it's with that thought that I share a few ideas to take you through the holidays and hopefully a couple of days off for a much-needed break.   

In the spirit of sharing, the first three of these came to me last week from one of the all-time great entrepreneurs, CB Vaughn, the founder of CB Sports, who revolutionized the world of skiing and championship ski racing by designing and manufacturing outwear that became the market leader in design, while being extremely functional on the hill.  Still today, when people notice that I worked with CB, they will stop and tell me about the first CB parka that they bought, its color, and how they had saved up for a year to make the purchase at top ski shops like Pedigree Sports.

• Always Inspire !
  

  Above everything else, inspire your team and your customers to want to do work with you!  At CB Sports, we weren't the biggest, but we were certainly the leading brand in terms of design, quality and functionality!  There was never a question as to the absolute focus on our customers and the value that we provided. Long before the clinical marketing term of "persona" was conceived, we knew exactly who are customers were...and were not. With CB's very strong leadership, all of us from associates to suppliers to retailers were totally driven to focus exactly on the team on the hill.

• Be Prepared for Your Own SuperBowl !

  During the time that I worked with CB, he had the drive and, most importantly, the discipline of preparation to be able to interpret and translate the smallest detail into the impact and the value that it delivered to our customers. His SuperBowl has always been the customer experience, which, when you think about it should always define our own success in everything we do.

• 4th & 1: You Don't Need a Playbook !

  In any company, whether it's one of my many emerging startups that we innovate out of the Tufts Entrepreneurship Center, or it's an established rapid-growth company like CB Sports, there are those critical times when you need to take control of the ball and just drive decisively down the field and win!

• Entrepreneurship is About Making Change Happen in your own world!

  Growing up as a corporate guy at Becton Dickinson, even though my great-grandfather, my grandfather and my father were all very different entrepreneurs, I couldn't spell "entrepreneurship" before I started sitting in the audience at the MIT Enterprise Forum, where years later I became an avid volunteer and a committed board member and chairman. 
  
  Back-in-the-day, even after working with CB and then starting a company when I returned to Boston, and then another company and another and more, I always thought of entrepreneurship as doing just that. I thought that entrepreneurship was all about starting companies and moving up and to the right from Concept to Team to Structure to Scale to Success. And, while that's somewhat true, that path works only in a tiny 1% of 1% of companies that actually succeed, and even then, it's never a straight line. 
  
  Of much more importance is our own entrepreneurial ability that's present in all of us to initiate and make change happen in whatever piece of the world where we choose to make it happen! 
  
  In among the holiday presents, the marvelous food and the travel, I would ask you to take a tiny slice of time and think about mapping out your own entrepreneurial journey for 2020.  I've just completed mine and looking forward to hearing about yours!
  
  Have a wonderful holiday!
  Enjoy !  Hug!  Be Safe! 
  Make Change Happen!
  Please stay connected! jack@derbymanagement.com 
  

  Advisor, Derby Management, experts in...
  -Sales & Marketing Productivity
  -Business and Strategic Planning
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Of course the announcement of the beginning of Spring brings out all of that amorphous stuff about rebirth, awakening and new growth.  For me, after all of these springs, I'm sure that those touchy feelings also exist somewhere neatly filed in some dusty corner of my brain right alongside my desire to look for the first robin.  Not really !

My Hubspot blog template asks me this morning "What are we writing about today?". This Thursday morning, I'm pretty consumed with the excitement and the logistics of tomorrow's day-long Founder's Workshop and its incredible line up of real-life entrepreneurs, early stage investors and expert coaches, all focused on making sure that our early stage entrepreneurs do not fall off the cliff.

Back-in-the-day, working in corporate healthcare at Becton Dickinson, I didn’t know how to spell the word, “entrepreneurship”.  Even though three prior generations of my family had built businesses, that word would have been confusing at best since all that was talked about around the kitchen table was “the stores”.  It was the stores, open six days a week and Friday nights where my grandfather, father, mother, and me and my brothers worked.  It was never thought to be anything special. 

Been a wicked busy and wicked cold January, so not much in the way of blogging, but now with this leap into February, I’m back at it.  It was my great grandfather Horace, who lived up the road a piece in the beautiful town of Poultney, Vermont, who talked about 8 months of snow, 2 months of mosquitoes and 2 months of “just damn poor sleddin’”.  My family has lived in this valley for just about 250 years, and what I know is that it takes real work to live here. Vermont’s beautiful on one hand, and just hardscrabble tough on the other.

When I became the Director of the Tufts Entrepreneurship Center, one of the Center's professors, a great guy and a superb instructor noted in our first faculty meeting "since you are the oldest..." , at which time, I jokingly cut him off, and he quickly course-corrected to point out... "I meant, you've been teaching here the longest". 
I've also realized during the last six months through Tufts' very unique perspective on entrepreneurship, innovation and research, that age has its benefits.